Support

Everything you need to get Focus Alert running smoothly.

Can't find what you need? Email us at guoyu8686@gmail.com — we typically reply within 24 hours.

System Requirements

macOS
13.0 (Ventura) or later
Processor
Apple Silicon or Intel
Calendar
Apple Calendar or Google Calendar
App Size
~15 MB

Getting Started

1

Grant Calendar Access

On first launch, Focus Alert requests read-only access to your calendar. Go to System Settings → Privacy & Security → Calendars and ensure Focus Alert is enabled.

2

Enable Notifications

Allow notifications so alerts can reach you. Check System Settings → Notifications → Focus Alert and set the alert style to Alerts (not Banners).

3

Configure Escalation

Open Focus Alert preferences and set your escalation timing: Gentle → Persistent → Full-screen. Start with the defaults — you can fine-tune later.

4

Connect Google Calendar (Optional)

If you use Google Calendar, go to Settings → Calendars → Add Google Account. Focus Alert uses read-only OAuth access. Your credentials are stored securely in macOS Keychain.

Troubleshooting

Focus Alert doesn't show my calendar events

1. Open System Settings → Privacy & Security → Calendars and confirm Focus Alert is checked.
2. Ensure your calendar is synced — open Apple Calendar and verify events appear there first.
3. Restart Focus Alert from the menu bar icon → Quit, then relaunch.

Alerts are not appearing

1. Check System Settings → Notifications → Focus Alert — change alert style to Alerts.
2. If you have a macOS Focus mode active, ensure Focus Alert is in your allowed apps list.
3. Verify your escalation settings in Preferences — the first alert may be set with a delay.

The floating countdown doesn't show

The floating countdown appears 5 minutes before a meeting by default. You can adjust this in Settings → Floating Timer. Also check that "Show floating countdown" is enabled.

Google Calendar connection fails

1. Ensure you're connected to the internet.
2. Try removing and re-adding your Google account in Focus Alert settings.
3. Check your Google Account permissions — Focus Alert should have calendar read access.
4. If you use a Google Workspace (business) account, your admin may need to whitelist Focus Alert.

Meeting links are not detected

Focus Alert scans the event's URL field, location, and notes for meeting links (Zoom, Google Meet, Teams, Webex). Ensure the link is included in one of those fields. Custom or self-hosted meeting URLs may not be detected automatically.

How do I cancel my subscription?

Subscriptions are managed by the App Store. Go to System Settings → Apple ID → Media & Purchases → Manage Subscriptions, find Focus Alert, and cancel. You'll retain access until the current period ends.

How do I uninstall Focus Alert and delete my data?

Quit Focus Alert from the menu bar, then drag Focus Alert from your Applications folder to the Trash. All local data (preferences, stats, reminders) is stored in a sandboxed container and will be removed with the app.

Keyboard Shortcuts

Focus Alert supports the following keyboard shortcuts for quick access:

  • ⌘ , — Open preferences
  • ⌘ N — Add a new reminder
  • Esc — Dismiss current alert
  • Space — Snooze alert (when focused)